Your AI agent answers calls around the clock, with a Swiss voice and in four languages (DE, EN, FR, IT). It answers questions, books appointments and emails you a summary after every call. Data protection under Swiss DSG and EU GDPR.
Data in the EU
Servers in Germany (Hetzner)
DSG & GDPR
Swiss and EU data protection
Speaks 4 languages
DE, EN, FR & IT: detects the language by itself
Available around the clock
Nights, weekends and holidays included
Pick a template for your industry or start with a blank agent. Describe in your own words what it should do on the phone, then choose language and tone. No programming needed.
Done in under 5 minutesUpload documents such as PDFs or your common questions, or add your website. The agent then knows your business and answers customer questions accurately.
Just drag your files inGet a Swiss number (+41) or connect your existing one. The agent can then answer calls and make calls itself.
Active within 24 hoursYour agent answers calls, finds out what callers need, books appointments and sends you a summary after every call.
Runs around the clock, no effort for youYour agent answers calls and, if you like, makes calls too. Everything from setup to the appointment in your calendar is included.
One agent for German, English, French and Italian. It detects the caller's language by itself and speaks German with a natural Swiss voice.
After every call you get an email: what it was about, the outcome (e.g. “callback requested” or “appointment booked”), the key details and the full conversation. You'll also find everything in your AlpenVoice account.
Upload your contact list as a spreadsheet. The agent calls your contacts automatically, only at the times you set, several at once. If nobody answers, it tries again later.
Calls to your number go straight to your AI agent. Set up in less than 2 minutes.
Upload PDFs and other documents or add web pages. The agent then knows your business and answers customer questions accurately.
How many calls, which outcomes, how long they lasted and how many were successful: all at a glance. You can also download it as a spreadsheet for Excel.
The agent offers free times from your Outlook calendar and books confirmed appointments directly.
Invite colleagues by email and look after agents, calls and campaigns together.
Your agent answers calls at night, on weekends and on holidays. No waiting on hold, no missed calls.
Conversations and user data on ISO 27001-certified servers in Germany (EU). DSG and GDPR compliant, operated by Recica Solutions from Neuhausen am Rheinfall, Switzerland.

Swiss Made
From the Alps to your data: precision, reliability and discretion aren't a sales pitch here. They're everyday practice.
01Restaurants & hospitality
Reservations, takeaway orders, opening hours, even when it's busy
02Clinics & medical practices
Booking appointments, answering patient questions, taking callback requests, available around the clock
03Real estate
Asking prospects the first questions, booking viewings, information on properties
04Customer service
Handling simple requests, answering common questions, putting callers through to your team when needed
05Trades & services
Taking orders, scheduling, noting callback requests
06Public administration
Questions from citizens, information line, in several languages
07Hair & beauty salons
Booking and moving appointments, giving opening hours and prices, even while you're cutting hair
08Fiduciary & accounting
Taking down requests, arranging callbacks, answering common questions about documents
09Car garages
Booking service and tyre change appointments, recording damage, noting callback requests
10Hotels & holiday flats
Answering questions about rooms and arrival, taking booking requests, in several languages
11Law firms
Taking first enquiries, booking consultations, discreet and around the clock
12Veterinary practices
Booking appointments, answering pet owners' questions, putting emergencies straight through to your team
SwitzerlandOperated by Recica Solutions in Neuhausen am Rheinfall. Conversations, summaries and user data are stored on ISO 27001-certified servers in Germany (EU). Call recordings are kept by our telephony provider Twilio. For speech recognition, AI and speech output we work with specialised providers (Speechmatics, Google, Cartesia). Fully DSG and GDPR compliant.
Servers in the EU
Hetzner, Germany
DSG & GDPR
Fully compliant
ISO 27001
Certified data centres
Encrypted
Every connection
All packages have the same features. The only difference is how many call minutes per month are included. All prices in CHF. Monthly plan: cancel anytime.
You pay once a year. On the yearly plan, the minutes still apply per calendar month.
Starter
Paid yearly: CHF 1'040 per year
300 minutes per month
That's 5 hours of calls
Business
Paid yearly: CHF 2'630 per year
1'000 minutes per month
That's about 17 hours of calls
Pro
Paid yearly: CHF 5'170 per year
2'000 minutes per month
That's about 33 hours of calls
Secure payment with Stripe. If you have no account yet, you create one first and then go straight to the payment.
Included in every package
No surprises on your bill
When your package is used up, your agent keeps answering incoming calls. Each extra minute costs CHF 0.30 and is billed at the start of the next month. You set your own monthly cost limit (preset to CHF 60): once it is reached, callers reach your voicemail and you get their message by email.
Custom
From 3'000 minutes per month
Price on request
Calls are recorded, and the agent tells callers so. Conversations, summaries and user data are stored on ISO 27001-certified servers in Germany (EU, Hetzner). Call recordings are kept by our telephony provider Twilio. For speech recognition, AI and speech output we work with specialised providers (Speechmatics, Google, Cartesia), who process conversation content on our behalf. All data is encrypted in transit. We fully comply with the Swiss Data Protection Act (DSG) and the EU GDPR. You'll find the details in our privacy policy.
German with a Swiss voice, plus English, French and Italian. The agent detects the caller's language by itself and replies in the same language, always with the same voice.
After signing up, AlpenVoice guides you step by step: set up your agent, fill the knowledge base, activate a phone number. On average it takes 10 minutes to your first test call.
Yes. You can connect your existing Swiss number (+41) or add your own account with a telephony provider. Or we provide you with a new Swiss number.
If a caller wants to talk to a person or the agent is stuck, it puts the call through to your number, if you have set one. Otherwise it says goodbye politely and you see the callback request in the email summary.
Today it connects to your Outlook calendar. You also get an email summary after every call and can download all calls as a spreadsheet for Excel. We are happy to discuss a connection to your customer management or other software.
There are three packages with the same features. They only differ in the call minutes per calendar month: Starter costs CHF 99 per month (300 minutes), Business CHF 249 (1'000 minutes) and Pro CHF 490 (2'000 minutes). If you pay yearly, you save about 12%: CHF 1'040, CHF 2'630 or CHF 5'170 per year. When your package is used up, the agent keeps answering incoming calls and each extra minute costs CHF 0.30. You decide the most this may cost with your own monthly cost limit (preset to CHF 60). Once it is reached, callers reach your voicemail and you get their message by email. Outgoing calls and campaigns pause as soon as the package is used up and continue on the 1st of the next month. We email you at 80% and at 100% of your package. Extra minutes are billed at the start of the next month, so there is never a surprise on your bill. From 3'000 minutes per month we make you a custom offer.
After signing up you can make 20 minutes of calls for free. No credit card needed. You can set up your agent, listen to the demo and make test calls.
Yes. You can cancel the monthly plan at any time, with no minimum term and no hidden fees. The yearly plan runs for 12 months.
The agent understands callers speaking Swiss German or standard German and replies in standard German with a natural Swiss voice. It detects the caller's language by itself. Replies in Swiss German dialect are in development: you can hear a preview in the German demo call above.
Sign up in 2 minutes. No credit card, no risk. Your agent can get going today.