AI phone assistant for Swiss SMEs

Never miss
a call again.

Your AI agent answers calls around the clock, with a Swiss voice and in four languages (DE, EN, FR, IT). It answers questions, books appointments and emails you a summary after every call. Data protection under Swiss DSG and EU GDPR.

No credit card required
Set up in 10 minutes
DSG & GDPR compliant
Demo call
Requestlistening …
Request understood
Checked calendar
Appointment confirmed
Summary sent

Data in the EU

Servers in Germany (Hetzner)

DSG & GDPR

Swiss and EU data protection

Speaks 4 languages

DE, EN, FR & IT: detects the language by itself

Available around the clock

Nights, weekends and holidays included

How it works

Your first call in 10 minutes

01

Set up your agent

Pick a template for your industry or start with a blank agent. Describe in your own words what it should do on the phone, then choose language and tone. No programming needed.

Done in under 5 minutes
02

Fill the knowledge base

Upload documents such as PDFs or your common questions, or add your website. The agent then knows your business and answers customer questions accurately.

Just drag your files in
03

Get a phone number

Get a Swiss number (+41) or connect your existing one. The agent can then answer calls and make calls itself.

Active within 24 hours
04

Get going

Your agent answers calls, finds out what callers need, books appointments and sends you a summary after every call.

Runs around the clock, no effort for you
Features

Everything your phone line needs

Your agent answers calls and, if you like, makes calls too. Everything from setup to the appointment in your calendar is included.

Speaks 4 languages

One agent for German, English, French and Italian. It detects the caller's language by itself and speaks German with a natural Swiss voice.

01

Summary after every call

After every call you get an email: what it was about, the outcome (e.g. “callback requested” or “appointment booked”), the key details and the full conversation. You'll also find everything in your AlpenVoice account.

02

Campaigns: the agent calls for you

Upload your contact list as a spreadsheet. The agent calls your contacts automatically, only at the times you set, several at once. If nobody answers, it tries again later.

03

Incoming calls

Calls to your number go straight to your AI agent. Set up in less than 2 minutes.

04

Knowledge base

Upload PDFs and other documents or add web pages. The agent then knows your business and answers customer questions accurately.

05

Reports at a glance

How many calls, which outcomes, how long they lasted and how many were successful: all at a glance. You can also download it as a spreadsheet for Excel.

06

Appointments straight into your calendar

The agent offers free times from your Outlook calendar and books confirmed appointments directly.

07

Work as a team

Invite colleagues by email and look after agents, calls and campaigns together.

08

Available around the clock

Your agent answers calls at night, on weekends and on holidays. No waiting on hold, no missed calls.

09

Data protection & servers in the EU

Conversations and user data on ISO 27001-certified servers in Germany (EU). DSG and GDPR compliant, operated by Recica Solutions from Neuhausen am Rheinfall, Switzerland.

10
Swiss alpine landscape

Swiss Made

Built to Swiss standards of quality.

From the Alps to your data: precision, reliability and discretion aren't a sales pitch here. They're everyday practice.

Industries

The right agent for every industry

Restaurants & hospitality01

Restaurants & hospitality

Reservations, takeaway orders, opening hours, even when it's busy

Clinics & medical practices02

Clinics & medical practices

Booking appointments, answering patient questions, taking callback requests, available around the clock

Real estate03

Real estate

Asking prospects the first questions, booking viewings, information on properties

Customer service04

Customer service

Handling simple requests, answering common questions, putting callers through to your team when needed

Trades & services05

Trades & services

Taking orders, scheduling, noting callback requests

Public administration06

Public administration

Questions from citizens, information line, in several languages

Hair & beauty salons07

Hair & beauty salons

Booking and moving appointments, giving opening hours and prices, even while you're cutting hair

Fiduciary & accounting08

Fiduciary & accounting

Taking down requests, arranging callbacks, answering common questions about documents

Car garages09

Car garages

Booking service and tyre change appointments, recording damage, noting callback requests

Hotels & holiday flats10

Hotels & holiday flats

Answering questions about rooms and arrival, taking booking requests, in several languages

Law firms11

Law firms

Taking first enquiries, booking consultations, discreet and around the clock

Veterinary practices12

Veterinary practices

Booking appointments, answering pet owners' questions, putting emergencies straight through to your team

SwitzerlandSwitzerland
Data protection

A Swiss company.
Data in the EU.

Operated by Recica Solutions in Neuhausen am Rheinfall. Conversations, summaries and user data are stored on ISO 27001-certified servers in Germany (EU). Call recordings are kept by our telephony provider Twilio. For speech recognition, AI and speech output we work with specialised providers (Speechmatics, Google, Cartesia). Fully DSG and GDPR compliant.

Servers in the EU

Hetzner, Germany

DSG & GDPR

Fully compliant

ISO 27001

Certified data centres

Encrypted

Every connection

Pricing

Clear, predictable prices

All packages have the same features. The only difference is how many call minutes per month are included. All prices in CHF. Monthly plan: cancel anytime.

Try 20 minutes freeNo credit card needed · Set up in 10 minutes

Starter

CHF99/month

Paid yearly: CHF 1'040 per year

300 minutes per month

That's 5 hours of calls

All features included
Personal setup help: included with the yearly plan
POPULAR

Business

CHF249/month

Paid yearly: CHF 2'630 per year

1'000 minutes per month

That's about 17 hours of calls

All features included
1 hour of personal setup help

Pro

CHF490/month

Paid yearly: CHF 5'170 per year

2'000 minutes per month

That's about 33 hours of calls

All features included
1 hour of personal setup help

Secure payment with Stripe. If you have no account yet, you create one first and then go straight to the payment.

Included in every package

Swiss phone number (+41)
4 languages (DE, EN, FR, IT), understands Swiss German
Answers calls and calls your contacts (campaigns)
Knowledge base, reports and conversation records
Appointments in your Outlook calendar
Call list as a spreadsheet for Excel
Email summary after every call

No surprises on your bill

When your package is used up, your agent keeps answering incoming calls. Each extra minute costs CHF 0.30 and is billed at the start of the next month. You set your own monthly cost limit (preset to CHF 60): once it is reached, callers reach your voicemail and you get their message by email.

Email at 80% and 100% of your packageOutgoing calls and campaigns pause until the 1st of the next month

Custom

From 3'000 minutes per month

Price on request

Price per minute depending on volume
Pay by invoice instead of by card
Data processing agreement under DSG and GDPR
Get in touch
Questions & answers

Frequently asked questions

Calls are recorded, and the agent tells callers so. Conversations, summaries and user data are stored on ISO 27001-certified servers in Germany (EU, Hetzner). Call recordings are kept by our telephony provider Twilio. For speech recognition, AI and speech output we work with specialised providers (Speechmatics, Google, Cartesia), who process conversation content on our behalf. All data is encrypted in transit. We fully comply with the Swiss Data Protection Act (DSG) and the EU GDPR. You'll find the details in our privacy policy.

German with a Swiss voice, plus English, French and Italian. The agent detects the caller's language by itself and replies in the same language, always with the same voice.

After signing up, AlpenVoice guides you step by step: set up your agent, fill the knowledge base, activate a phone number. On average it takes 10 minutes to your first test call.

Yes. You can connect your existing Swiss number (+41) or add your own account with a telephony provider. Or we provide you with a new Swiss number.

If a caller wants to talk to a person or the agent is stuck, it puts the call through to your number, if you have set one. Otherwise it says goodbye politely and you see the callback request in the email summary.

Today it connects to your Outlook calendar. You also get an email summary after every call and can download all calls as a spreadsheet for Excel. We are happy to discuss a connection to your customer management or other software.

There are three packages with the same features. They only differ in the call minutes per calendar month: Starter costs CHF 99 per month (300 minutes), Business CHF 249 (1'000 minutes) and Pro CHF 490 (2'000 minutes). If you pay yearly, you save about 12%: CHF 1'040, CHF 2'630 or CHF 5'170 per year. When your package is used up, the agent keeps answering incoming calls and each extra minute costs CHF 0.30. You decide the most this may cost with your own monthly cost limit (preset to CHF 60). Once it is reached, callers reach your voicemail and you get their message by email. Outgoing calls and campaigns pause as soon as the package is used up and continue on the 1st of the next month. We email you at 80% and at 100% of your package. Extra minutes are billed at the start of the next month, so there is never a surprise on your bill. From 3'000 minutes per month we make you a custom offer.

After signing up you can make 20 minutes of calls for free. No credit card needed. You can set up your agent, listen to the demo and make test calls.

Yes. You can cancel the monthly plan at any time, with no minimum term and no hidden fees. The yearly plan runs for 12 months.

The agent understands callers speaking Swiss German or standard German and replies in standard German with a natural Swiss voice. It detects the caller's language by itself. Replies in Swiss German dialect are in development: you can hear a preview in the German demo call above.

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Start with 20 minutes free

Sign up in 2 minutes. No credit card, no risk. Your agent can get going today.

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